MOBILE ANSWERING SERVICE
Pay as you go answering
for your mobile
Moneypenny PAs answering the business calls you miss on your mobile.
• Capture every enquiry
• Look bigger
• No more voicemail
£5 per month plus PAYG calls. No contract.
How it works
Missed call on
New calls and customer calls are answered by us. Everyone else is sent to voicemail.
answers the call
Your caller appreciates speaking to a real person rather than voicemail.
to the app
No missed business and a
professional image every time.
Additional features that add value
Out of Hours Answering
on Monday to Friday between 8.30am - 6.00pm.
to answer your calls 24/7.
Calls charged at standard
2p per second.
calls through to another
other UK mobile or landline.
Calls charged at standard
2p per second.
The simple to use app
Let us know what to tell your callers
Your callers will appreciate speaking to a real person rather than voicemail (90% of enquiries don't leave voicemails).
Let us know what you'd like us to tell them.
View your Messages
Message details are sent through to you, making it easy for you to see who you need to get back to.
No more lost business.
Create your VIP Callers list
Let us know who your VIP Callers are. All new callers and everyone on your VIP Callers list will come through to Moneypenny. Everyone else will be sent to voicemail.
Personalise your Voicemail Greeting
Voicemail is used for your missed calls out of hours, or when you miss a call from your friends.
Join 1000s of entrepreneurs like you
...voicemail was halving my enquiries... Moneypenny's epic.
Moneypenny has made our lives a lot easier.
Lawn Veterinary Centre
Everyone should be using Moneypenny.
I had no idea I was losing this much business.
Now I'm using Moneypenny it means that I'm capturing every business opportunity.
Training Consultant Contractor
I lived in fear of not answering my mobile. Thank you Moneypenny.
Sarah's Flower Shop
New callers never left messages. Now I catch them all… business is good.
We tell everyone we meet how great Moneypenny is!
You've got my back. Thank you.
How long is my contract for?
We understand that no one likes being tied into a long-term contract. That's why we require only one month’s notice to cancel your subscription from the date of your next invoice.
What does the service cost?
The monthly subscription fee is £5 per month with calls charged at 2p per second. Only calls which exceed 5 seconds will be charged for. There is a minimum call charge of 30 seconds.
Why do you ask for access to my contacts?
To give you the best experience possible, we will need access to your contacts. This will allow you to flag which callers can come through to Moneypenny, create your VIP Callers list, and attribute your messages to the appropriate contact (letting you see your callers’ names, not just numbers). We value your privacy and will never communicate with your contacts, or share them with third parties.
Do you support mobile PAYG contracts?
You must have a pay monthly mobile contract to divert your voicemail to Moneypenny. Your mobile network provider must support conditional call forwarding for this Moneypenny service to work.
What message details will be sent over to me?
Your Moneypenny PA will capture all of the personal details from the caller: their name, their company name, their telephone number, a message, and how to get back in touch with them. These details will then be visible within the Message section of the app and you can also choose to have them sent to your email address.
How do you know what is a personal call or a business call?
This is down to you. We’ve made it easy for you to tell us which callers go to Moneypenny. Once you’ve downloaded the app, you can create your VIP Callers list using your contacts. All new callers and everyone on your VIP Callers list will come through to Moneypenny. Everyone else will be sent to voicemail.
We’ll be in touch.
Thank you for requesting a call back.
If you have specified your preferred call back time, we’ll be sure to call you then. Otherwise, expect to hear from us straight away if you’ve contacted us during office hours.
Look forward to speaking to you soon.