MOBILE ANSWERING SERVICE
Our Moneypenny PAs answer your mobile when
you can’t. Flexible. Affordable.
Immediate set up.
Simple and brilliant
Every enquiry captured
Get on with what you do best. A Moneypenny PA answers any missed business calls to your mobile.
Impress your customers
Assign your contacts with VIP status (e.g. new business) to ensure they’re always answered by a Moneypenny PA.
Gain a ‘receptionist’ overnight. Have message details sent to you immediately.
Amazing Moneypenny PAs
Relax, our friendly and professional PAs are briefed by you so they know exactly what to say to your callers.
Extend the Moneypenny service to answer your calls 24/7.
Your voicemails are transcribed as text messages.
Have your calls transferred to any other UK mobile or landline.
Happy callers. No lost business. Find out how.
Your burning questions
How long is my contract for?
We understand that no one likes being tied into a long-term contract. That's why we require only one month’s notice to cancel your subscription from the date of your next invoice.
What does the service cost?
The monthly subscription fee is £5 per month with calls charged at 2p per second. Only calls which exceed 5 seconds will be charged for. There is a minimum call charge of 30 seconds.
Why do you ask for access to my contacts?
To give you the best experience possible, we will need access to your contacts. This will allow you to flag which callers can come through to Moneypenny, create your VIP Callers list, and attribute your messages to the appropriate contact (letting you see your callers’ names, not just numbers). We value your privacy and will never communicate with your contacts, or share them with third parties.
Do you support mobile PAYG contracts?
Unfortunately not. Moneypenny works on pay monthly contracts on all the major networks.
What message details will be sent over to me?
Your Moneypenny PA will capture all of the personal details from the caller: their name, their company name, their telephone number, a message, and how to get back in touch with them. Message details will be sent to you by email, text or within the app.
How do you know what is a personal call or a business call?
This is down to you. We’ve made it easy for you to tell us which callers go to Moneypenny. Once you’ve downloaded the app, you can create your VIP Callers list using your contacts. All new callers and everyone on your VIP Callers list will come through to Moneypenny. Everyone else will be sent to voicemail.
Most people in the UK have spoken to Moneypenny. Few realise it. Born in 2000, we lead the market in terms of our size and quality.
Collaborating with leading organisations
Family-owned by sibling co-founders Ed & Rachel
Award-winning cultureHAPPY STAFF =
What’s stopping you?
Say goodbye to missed mobile calls and join the hundreds of thousands of small businesses already
enjoying the benefits of Moneypenny.
We’ll be in touch.
Thank you for requesting a call back.
If you have specified your preferred call back time, we’ll be sure to call you then. Otherwise, expect to hear from us straight away if you’ve contacted us during office hours.
Look forward to speaking to you soon.